Are you a passionate leader committed to delivering exceptional care? The Associate Campus Director / Health Services Administrator provides leadership and operational oversight to ensure high-quality care, services, and outcomes for residents and skilled guests. This role directs and supports team members, ensures regulatory compliance, implements policies and procedures established by Baptist Village Communities (BVC), and promotes a culture of excellence, accountability, and compassion. The position collaborates with campus leadership, the BVC board, and community partners to support BVC’s mission, vision, and values. If you’re ready to lead with heart and purpose, we invite you to join our mission.
General Responsibilities
Leadership & Operations
- Direct and coordinate daily operations of the Health Center, Assisted Living Center, and Memory Support Neighborhood.
- Ensure residents and skilled guests receive high-quality care and services consistent with BVC standards.
- Meet regularly with team leaders to plan, coordinate, and evaluate day-to-day programming and services.
- Foster positive team morale, collaboration, and operational efficiency.
Policy, Compliance & Quality Assurance
- Interpret, implement, and ensure compliance with BVC policies, procedures, and workflows.
- Review and evaluate policies, procedures, and operational practices through periodic and special studies.
- Serve as liaison with regulatory agencies and professional associations.
- Coordinate licensing, survey preparation, and follow-up activities.
- Develop and oversee data collection methods; interpret and communicate performance metrics and outcomes.
Human Resources & Team Development
- Supervise the hiring, onboarding, and performance management of team members.
- Ensure compliance with personnel policies and continuing education requirements.
- Maintain and update position descriptions as needed.
- Support professional development and leadership growth within the team.
Financial & Resource Management
- Coordinate budgetary and financial functions in collaboration with campus leadership.
- Authorize purchases of supplies and equipment as needed.
- Oversee general and preventative maintenance programs to preserve campus facilities, equipment, and fixtures.
Community & Donor Engagement
- Build and maintain cooperative relationships with other BVC campuses to share best practices.
- Work with church leaders, local businesses, and community partners to promote understanding, goodwill, and cooperation.
- Participate in donor cultivation and engagement efforts as appropriate.
Resident & Family Experience
- Address and resolve concerns promptly to maintain high satisfaction among residents, skilled guests, and family members.
- Promote a welcoming, supportive, and mission-driven environment.
Additional Duties
- Perform other duties as assigned to support quality services and the overall mission of Baptist Village Communities.
General Qualifications
- Must be a licensed nursing home administrator
- Must possess strong interpersonal skills and the capability of relating to various people and personalities. Considerable initiative, judgment, and leadership skills are also required.
- Must demonstrate the ability to hire, direct, and manage personnel.
- Must possess strong organizational and time-management skills.
Physical Working Requirements
- Exposed to body fluids, infection, odors, and behavior of residents.
- Exposed to chemical/cleaning solutions.
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately to meet the position requirements.
- Must be able to bend, stretch, reach, lift or move up to 25 pounds at a time, turn and walk. Occasionally lift/move up to 50 pounds.
Benefits
- 403B Retirement savings plan
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid sick time
- Paid personal time off
- Referral bonus program
- Tuition reimbursement
- Vision insurance